Focus on Customer Satisfaction Earns CENTURY 21 Norma Altman Realtors CENTURY 21® System’s National Quality Service Award
Century 21 Real Estate LLC, franchisor of the world’s largest residential real estate sales organization, has announced that CENTURY 21 Norma Altman Realtors is a recipient of the CENTURY 21 Quality Service Office award for its commitment to providing quality customer service to its clients.
"Receiving this award is a great honor and a testament to the focus and attention we commit to our clients in ensuring that they understand each and every step of the home buying and selling process," stated Hope Rosenberg, broker/owner of CENTURY 21 Norma Altman Realtors. "This award is the collective result of the efforts of each and every member of the CENTURY 21 Norma Altman Realtors staff."
Based on customer feedback received from the CENTURY 21 System’s Quality Service Survey (QSS), the award recognizes those CENTURY 21 System offices nationwide that earn a minimum customer satisfaction index of 85 percent or better on real estate transactions they closed from January 1 - October 31. The Internet-based survey is e-mailed to consumers immediately after the purchase or sale of a home through a CENTURY 21 System office.
"A commitment to quality customer service is crucial in today’s competitive real estate market," said Rick Davidson, president and CEO, Century 21 Real Estate LLC.
"CENTURY 21 Norma Altman Realtors has demonstrated the dedication to the consumer is the hallmark of the CENTURY 21® System’s franchise offices."
Their success goes beyond helping their clients, buy, sell or lease. Clients have come to expect the personal commitment that each agent gives. As residents themselves in the towns they service, CENTURY 21 Norma Altman Realtors agents give their clients the knowledge and expertise that they need. Clients become friends and repeat customers.
Located at 221 Main Street in Millburn, CENTURY 21 Norma Altman Realtors is a full service brokerage firm specializing in residential property purchases, sales and leases.
About Century 21 Norma Altman Realtors
CENTURY 21 Norma Altman Realtors has provided professional, personal, and efficient service to buyers and sellers since 1968. Our clients have come to expect only the best from our team. At CENTURY 21 Norma Altman Realtors we continue to deliver this standard by adhering to a basic yet consistent set of values. We believe in an open dialogue with our clients and recognize the importance of taking the time to make sure we understand your goals and adopt them as our own. Attracting top-notch real estate professionals allows us to maintain this high standard. Our services include helping clients locate mortgages, home inspections, religious and organizational affiliations, and even personal introductions to neighbors, schools and community services.
©2012 Century 21 Real Estate LLC, A Realogy Company. CENTURY 21® Is A Registered Trademark Owned By Century 21 Real Estate LLC. An Equal Opportunity Company. Equal Housing Opportunity. Each CENTURY 21 Office is Independently Owned and Operated.