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Wife's 911 Call in Mall Carjacking: 'We Called an Ambulance a Half an Hour Ago'

Ambulance took 18 minutes to arrive at scene, and then couldn't immediately reach victim because of parking garage's low ceiling entrance, report said.

It may have taken EMS personnel about 30 minutes to reach a Hoboken attorney who was fatally shot in the head in a parking garage at The Mall at Short Hills last month, according to new information released Monday.

As Dustin Friedland, 30, lay dying in an upper level of a parking garage near Nordstrom shortly after 9 p.m. Dec. 15, his wife, Jamie, frantically urged a 911 dispatcher to send help, according to recordings obtained Monday by The Star-Ledger.

"Yes this is an emergency. I'm at the Short Hills mall parking lot. My husband has been shot," Friedland screamed to the dispatcher. "We called an ambulance a half an hour ago. Where is it?"

According to Millburn Police Chief Gregory Weber, the ambulance arrived at the mall 18 minutes after the initial call was made, The Star-Ledger reported. However, the ambulance was unable to reach Friedland because of the low ceiling at the entrance to the parking garage, the chief told The Star-Ledger.

Emergency responders ultimately rolled a stretcher up the ramp of the garage to the level Friedland was shot. Friedland died at Morristown Medical Center at 11:45 p.m. that night.

Authorities initially released last week just one 911 call from the night of the shooting. That call was made by a man who identified himself as an AT&T employee who said he didn't witness the shooting and couldn't provide details to the dispatcher.

A green Chevy Suburban was seen fleeing the parking garage shortly after the shooting and carjacking of Friedland's Range Rover that led authorities to four Essex County men who have been charged with the killing.

Attorneys for Hanif Thompson, 29, of Irvington, and Karif Ford, 31, Basim Henry, 32, and Kevin Roberts, 33, all of Newark, entered not guilty pleas last week before Judge Peter J. Vazquez.

All four men have been charged with murder, felony murder, carjacking, conspiracy and weapons possession.       
I plead the 2nd tchk tchk January 14, 2014 at 07:16 AM
Help is always minutes away when seconds count. buy and carry a gun.
L.Z. January 14, 2014 at 07:27 AM
How the hell do you build a garage that cannot fit an emergency vehicle????? Sounds insane to me!
Hillman January 14, 2014 at 08:13 AM
The mall is arguably the most likely location in town of a mass-casualty event and the first aid squad's members never figured out how to get an ambulance into the parking garage? Yikes. I have to wonder if a 'normal' sized ambulance would fit. The ambulances here are humongous. I suppose they have the latest life saving equipment and they're the envy of all the other first aid squads but didn't it occur to someone the size might require some special procedures?
J.C. Lee January 14, 2014 at 09:31 AM
My thoughts and prayers go out to the wife and family members of the victim, no family should have to suffer such a senseless loss. Like most suburban communities Millburn relies on volunteers, not paid employees, to staff their ambulances. Most volunteer EMS and fire services are having trouble finding people to volunteer. Are the taxpayers in Millburn and elsewhere willing to foot the bill for a paid EMS service? My town trains the police as EMTs and gives them medial equipment that will allow them to begin lifesaving efforts until the ambulance arrives. I am also luck enough to live a mile form a hospital. PS: Why would the mall be allowed to build a parking deck than an ambulance cannot get under. What about a fire truck?
Lawyer1 January 14, 2014 at 10:14 AM
Poor planning........and these are the people you are relying on to protect you....LE cannot do it. Jersey folks have been brain washed, made to believe over the years the authorities will protect them. We're targets for these hold-up men, defenseless and they well know it. protect yourselves and your loved ones, demand your 2A Rights back and CCL here in NJ like in the other 48 states.....and stop being a target.
Lawyer1 January 14, 2014 at 10:37 AM
Just heard that harrowing 911 call from the victim's wife....listen to it good....18 minutes for an ambulance to get to a victim with a head wound....and most here don't want the means to protect themselves ?
Frank January 14, 2014 at 06:34 PM
First of all, rest in piece Dustin. My you be in arms of angels and may your family find some comfort. Now, 18 minutes for an ambulance for someone shot in the head??? REALLY??? People rural southern Ireland or rural Mississippi can get can an ambulance faster. This the 5th or something richest town in New Jersey and 18 minutes - plus the parking deck fiasco- for a dying man? A couple of questions: 1) was mutual aid requested from Chatham, Summit or Livingston? If not, why not? Chatham Emergency Sqd Borough bldg is less than a mile from the Mall. 2)Were Overlook or St Barnabas paramedics on the scene?They should have been their 5 minutes. If not why not? Both dispatching procedures and EMS protocol for Millburn should be carefully examined. Let's hope they are given the proper attention. One observation: Yes, volunteers FASs are awesome but Millburn deserves better. If this happens on a regular basis in Millburn Township, how are safe are we with medical emergencies? How safe are we at the Mall, especially, since the Millburn First Aid Sqd HQ is some 3-4 miles away, apparently unstaffed or understaffed with volunteers. Also, the owner of Mall at SH is reaping handsome profits from rent- they can well afford to pay a paramedic to be on-site at peak times- they can also afford to pay for real police protection-especially at the height of Christmas season,
I plead the 2nd tchk tchk January 14, 2014 at 08:45 PM
You NJians don't get it. YOu don't see it. Socialism is the consequence of immorality. Open your eyes. Look at how high your property taxes are, your sales taxes, your income taxes, and yet it is never enough. HMMMM. can you say "CORRUPTION!"? you don't see it when you walk into your town hall? People live in densely packed areas for the benefit of sharing sevices....Somehow, in some way it gets more expensive here in NJ and NY. People are brain washed into thinking that the dense population is the cause of 15,000 dollar property taxes on sht hole house that is 100 years old. You people are not brain washed but brain dead. No critical think left in you sheep. Not one ounce. not one. You wonder why your volunteer ambulance can't make in a timely fashion. After all those taxes you pay, you have to ask for volunteers. Add it up folks, you are being ripped off, robbed and you want more. you want more! you make me sick. all of you make me sick. Stay here in this state and never ever ever leave. If the country is lucky your breed will contain itself and die out. Oh and make sure you ask for more gun control. you lame brains.
Lawyer1 January 15, 2014 at 09:25 AM
New Jersey 12...........and yet another car-jacking in Short Hills Today. Yup, your safe in Short Hills Mrs. Haimoff. People need to face reality here in NJ, the police can not protect you. Your defenseless targets on the street and in your home for these Hold-up men. Demand your 2A Rights and CCL here in NJ and train to protect yourself...it's only getting worse.
Lawyer1 January 15, 2014 at 09:34 AM
And how about this from Channel 4 News... Officials in New Jersey have warned drivers about the growing number of carjackings in Essex County. One recent victim told NBC 4 New York Tuesday his thieves are still targeting him weeks after he was carjacked in Newark, taking out credit cards in his name and using his personal information for fraud. Officials in New Jersey have warned drivers about the growing number of carjackings in Essex County. One recent victim told NBC 4 New York Tuesday his thieves are still targeting him weeks after he was carjacked in Newark, taking out credit cards in his name and using his personal information for fraud. We are targets........do something to help yourselves and your loved ones.
Aman77 January 18, 2014 at 02:20 PM
The strictest gun laws in the country certainly saved this man didn't they?
Lisa Houston January 19, 2014 at 12:52 PM
This is why i don`t park in these garages you don`t know who you`re going to run into, park out in the open and close to the mall as possible. Look around carefully to see anyone strange and have your keys in hand when going to your car.
Marge Teilhaber January 20, 2014 at 12:09 AM
This is heart-wrenching and so awful. And shameful. This is the first time ever that an ambulance needed to get into that parking garage ever? Unbelievable.

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